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Pharmacologyx offers high value and unmatched services to clients by promising Accurate, Affordable, Speed and Secure. Our well experienced Transcriptionist, Quality Analysts and Editors are professionally well trained, highly motivated and knowledgeable with AAMT Rules & Medical Terminology. They undergo rigorous training that enhances their skills. Our Transcriptionists have excellent research skills and they are subject matter experts in their domain, producing high-quality transcripts. Also we customize our delivery time to the client’s requirement and we could also do rush deliveries with no compromise in accuracy.
We maintain strict adherence to AAMT rules and Clients Specifications with complete confidentiality of their records. Our transcribed reports are proofread by the finest people to ensure quality. We work in different time zone to ensure timely service to our customers. Our commitment is to continue to deliver accurate reports on time and develop fruitful relations based on professionalism and trust.
Our clients include: Family practice, Pulmonologists, Neurologists, General Medicine, Rehab and Orthotics, Oncology, Psychiatry, Gastroenterologists and more healthcare departments. We provide accurate transcription services for medical communication, from SOAP or follow-up notes, diagnostic procedure notes, letters to referring physicians, complete history and physical, insurance related correspondence. We send finished reports via secure FTP (file transfer protocol), secure Internet site, HIPAA/NPP compliant online software. We are ethical in our working relationships, procedures and practices and are fully HIPAA and NPP compliant. Our commitment to a three-tier QA process enables us to monitor and ensure quality assurance based on the AAMT guidelines and client specific requirements.
Accurate:
Pharmacologyx offers premium transcripts in collaboration with proficient transcriptionists and with the unique 3-tiered check model. The file undergoes three levels of check with the transcriptionist working on the file twice and the quality analyst analyzing the file. Pharmacologyx has implemented this feature effectively to ensure that all transcripts are delivered with an accuracy of over 99% and the turnaround time is 12 hours for standard transcription service.
Affordable:
Pharmacologyx offers competitive prices because we have the perfect balance of automation and manual intervention that makes us one of the most affordable transcription services. This ensures that we map the most relevant Transcriptionists to an audio and employ sufficient resources with minimum cost for highly accurate service delivery. We also have flexible pricing model that depends on the volume of assignment and deadline.
Speed:
Our experience in transcription services and commitment toward 100% client satisfaction has driven us to devise a range of TATs to provide maximum benefits to our clients.
Secure:
Pharmacologyx entrusted to us. The data is secured in our server accessible only by authorized personnel who receive login ID‟s. This server is loaded with firewalls and antivirus software thereby ensuring no access even by force. Additionally Pharmacologyx offers a protection cover to sensitive data of our clients.
Reliability, Discipline, and Control
Due to an increasing demand for documentation of medical history records in the US/UK, we are currently focused on medical transcription with a policy that strictly adheres to HIPAA regulations and the security and confidentiality of our client’s data. Discipline and control are the cornerstones of our production process. All of our production employees, including transcriptionists, are located within our controlled environment. Both production facilities are strictly monitored by a biometrically controlled security system. In addition, all employees are bound by a confidentiality agreement. Controlled behavior and teamwork are emphasized along each stage of the transcription process. Strict adherence to a code of conduct and high ethical standards are basic premises for each employee. Transcriptionists operate within a teamwork approach to emphasize the performance of the group rather than on individual efforts. This structure and reliability is not attainable in other MTSO’s.
Privacy and Confidentiality
Protecting privacy and the confidentiality of patient information is a basic tenet at Pharmacologyx. We strongly adhere to Health Insurance Portability and Accountability Act (HIPAA) guidelines and regulations to assure the security and confidentiality of all our transactions. We also implement additional internal security measures such as Secure Socket Layer (SSL) encryption to safeguard our exchange of information.
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